OVERVIEW OF NEW POLICIES FROM SIEMENS DIGITAL INDUSTRIES SOFTWARE: WHAT CUSTOMERS NEED TO KNOW FROM 2025–2026
As part of its long-term strategy to accelerate Xcelerator as a Service (XaaS) and subscription-based business models, Siemens Digital Industries Software has officially introduced several important policy changes affecting software licensing, maintenance, technical services, and pricing.
These updates have a direct impact on customers using Perpetual Licenses, as well as organizations planning renewals, expansions, or system upgrades. This article provides a clear, structured, and practical explanation of the new policies to help businesses make informed decisions.
1. Changes to Perpetual License Reactivation & Maintenance Policy
(Effective 1 November 2025 – Southeast Asia)
Siemens has significantly tightened its policy regarding the reactivation of maintenance (ME&S) for Perpetual Licenses.
Key policy updates
- ✅Reactivation is only allowed within 180 days from the maintenance expiration date
- ❌Renewal of Perpetual licenses after expiration is no longer permitted
- ???? Reactivation must be processed via conversion to a Hybrid SaaS offering, with no maintenance gap
- ⏳ Licenses expired for more than 180 days:
- Cannot be reactivated
- Customers are encouraged to purchase new Hybrid SaaS or SaaS subscriptions
Business impact
- Perpetual licenses can no longer be “parked” and renewed later
- Continuous maintenance becomes critical to preserving license value
- Siemens is making a clear and firm transition toward subscription-based licensing
DOWNLOAD official letter of Siemens: MES Announcement Oct2025
2. Changes to Technical Services & License Transfer Policy
In addition to licensing updates, Siemens has revised its technical support and license service policies, especially for Perpetual licenses.
2.1. License Transfer Services Discontinued for Perpetual Licenses
(Effective immediately)
- ❌ License transfer services (change of install number, domestic or international transfers) are no longer supported for Perpetual licenses
- ✅ These services are only available for Hybrid SaaS or SaaS licenses
2.2. Host ID / MAC / Composite Changes No Longer Supported
(Effective 1 December 2025)
- Perpetual licenses without active maintenance will no longer receive support for:
- Host ID changes
- Ethernet / MAC address changes
- Composite ID changes
Business impact
- Perpetual licenses lose operational flexibility
- Hybrid SaaS and SaaS become the baseline requirement for official Siemens support
DOWNLOAD official letter of Siemens: Change of Adhoc Service Policy
3. Siemens Software Price Adjustments (FY26)
(Effective 1 October 2025)
Siemens has announced global list price increases affecting both new purchases and renewals.
Subscription & SaaS
- Hybrid SaaS / SaaS subscriptions: +5%
- On-premises subscriptions: +10%
- Learning-as-a-Service (LaaS) & learning services: +5%
Perpetual licenses
- New Perpetual licenses & maintenance: +15%
- Perpetual maintenance renewals: +15%
- Hardware & hardware maintenance: +5%
⚠️ Perpetual licensing sees a significantly higher increase, reinforcing Siemens’ strategic shift toward SaaS.
Transition incentive
- Siemens offers a three-year Hybrid SaaS subscription at preferential pricing for customers currently using:
- Perpetual licenses with maintenance
- On-premises subscriptions
DOWNLOAD official letter of Siemens: FY26 Price Increase Letter
4. Xcelerator as a Service (XaaS): Siemens’ Strategic Direction
Xcelerator as a Service is not just a licensing change—it is Siemens’ core digital transformation platform.
Key benefits
- ☁️ Fast, flexible cloud-based access
- ???? Continuous access to the latest software versions
- ???? Secure collaboration across teams, locations, and disciplines
- ???? Scalable usage aligned with business growth
- ???? Enterprise-grade data protection via Siemens Trust Center
License model comparison (high level)
- Perpetual (no maintenance): limited functionality, services, and version access
- Active Maintenance: updates and support, but limited collaboration and cloud capabilities
- Hybrid SaaS / XaaS: most complete, flexible, and future-ready option
DOWNLOAD official letter of Siemens: P2X Program_Benefits
5. Recommended Actions for Customers
To minimize risk and optimize investment, Siemens customers should consider the following steps:
- ????Immediately review license and maintenance status
- ⏰ Avoid maintenance expiration beyond the 180-day reactivation window
- ???? Plan a transition to Hybrid SaaS to:
- Maintain technical support eligibility
- Avoid higher long-term Perpetual costs
- ???? Engage early with your authorized Siemens partner to:
- Define a transition roadmap
- Secure pricing advantages before increases take effect
